Superior Efficiency with SMS/MMS Automation
Entirely manage your SMS/MMS communication channels within SugarCRM
We have developed a customized SMS integration module to automate your engagement with your customers. You can design actions that trigger, within SugarCRM, an SMS or MMS to be sent to your customers, clients, leads, or accounts in the system.
Our custom module reduces your workload by allowing you to manage all communication channels within SugarCRM without juggling among various applications. The SMS integration module is easily customizable and gives you the flexibility to design a workflow according to your business needs.
Flexible automation triggers that improve your workflow
Customized your SMS/MMS workflow with our flexible integration features in SugarCRM
Log all SMS/MMS communications to improve customer engagement
Here are some benefits and why you need to integrate custom SMS feature in SugarCRM
Similar to creating and sending bulk mail, you can quickly create personalized bulk SMS/MMS within SugarCRM. You receive a reply like an Inbound SMS from your customers, which is directly logged in SugarCRM.
- We have integrated SugarCRM with Plivo, Twilio, SignalWire & other platforms to help you easily engage with your customers.
- SMS/MMS can be scheduled with a specific date and time to target customers accordingly.
- You can personalize the SMS/MMS to include the recipient’s name in the text to improve engagement.
- You can use multiple numbers to connect with your customers, depending on the type of communication.