Superior Efficiency with SMS/MMS Automation

Entirely manage your SMS/MMS communication channels within SugarCRM

We have developed a customized SMS integration module to automate your engagement with your customers. You can design actions that trigger, within SugarCRM, an SMS or MMS to be sent to your customers, clients, leads, or accounts in the system.

Our custom module reduces your workload by allowing you to manage all communication channels within SugarCRM without juggling among various applications. The SMS integration module is easily customizable and gives you the flexibility to design a workflow according to your business needs.

SMS-MMS Integration

Flexible automation triggers that improve your workflow

Customized your SMS/MMS workflow with our flexible integration features in SugarCRM

Complete Automation

Complete Automation

Schedule messages as per your business requirement

Flexible Triggers

Flexible Triggers

Customized use case scenarios for the integration

Enhance Communication

Enhance Communication

Always be connected with your customers

Log all SMS/MMS communications to improve customer engagement

Here are some benefits and why you need to integrate custom SMS feature in SugarCRM

Similar to creating and sending bulk mail, you can quickly create personalized bulk SMS/MMS within SugarCRM. You receive a reply like an Inbound SMS from your customers, which is directly logged in SugarCRM.

  • We have integrated SugarCRM with Plivo, Twilio, SignalWire & other platforms to help you easily engage with your customers.
  • SMS/MMS can be scheduled with a specific date and time to target customers accordingly.
  • You can personalize the SMS/MMS to include the recipient’s name in the text to improve engagement.
  • You can use multiple numbers to connect with your customers, depending on the type of communication.